There are two types of lines: Those who believe that the factory is working alone and therefore the employees and workers are part of the landscape and / or are appendices (Sometimes unwanted) of machinery and equipment and therefore cost and who believe that quality is in day to day, hour after hour, those who manufacture quality is the personnel operating the equipment, who supervise operations and those who control the quality. Moreover, those who have this second opinion, they believe: a-The operators generate product quality supervision and control (usually narrow), which is to say they are appendages of the machines (or so) and b - Those who believe that the quality of manufactured each from their jobs and the supervision and control are necessary but not sufficient activities. This article
aims to show the benefits of belief 2b. Let's get to the point:
to work under a system as described, requires the development of 2 aspects: leadership and the work environment, aspects, of course closely linked. In this post we see the working environment.
desirable elements:
a-sense of responsibility and self
b-Dedication and commitment to quality and cost of quality manufacturing
Creativity
c-d-Standards of Conduct
e-Sense of belonging
However, nothing is free to receive must be given. In this case we must give the possibility to become visible characteristics. We will see positive:
1 - Training
Training has several positive effects on staff, some of these are:
a-Increase their knowledge and therefore their individual autonomy in the management, we can exchange experiences and update their knowledge.
b-With the participation and debate feels included and improves their critical thinking.
c-Increase your self-esteem, which is recognized as a "person required within the structure of the company" and therefore will provide some "opportunities."
d-re-union with the personal ties are strengthened with peers and diluted distances with their supervisors.
e-The company may try to highest quality standards (eg, new systems management, such as statistical control, 5's, BPM, etc.)..
2 - Overhead
clear game rules allow each person to make decisions knowing in advance the consequences (positive or negative) of the same, no surprises and the work environment should aim to relax, encouraging positive attitudes in employees.
The system of rewards and punishments must be strict, but should not dehumanize, but the line between precision and fear becomes too thin is dangerous. Similarly
turning the company information to staff, the accuracy is very important because it affects the credibility and attitude of staff towards the company. Until next
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